Federal Communications Commission must do more to protect wireless customers, GAO findsFederal regulators receive tens of thousands of customer complaints about wireless services every year, but don't do enough to follow up or protect consumers who have problems with their mobile carriers, government auditors found. In a report released ...

It seems that as our technology improves, the business/customer relationship is declining. With online technical and sales support, the personal side of customer relations is not as prevalent. There is no longer any loyalty to a business and its products and services. This trend can cause a significant decrease ...

Does your roof need to be replaced? If so, it?s probably time to call in a roofing contractor. But before you do, here are some tips from Cleveland.com?s Plain Dealing columnist, Sheryl Harris.1. Consult your circle of acquaintances. Chances are one of your friends, family members ...

Consumers play an important public health role by reporting to the Food and Drug Administration (FDA) any adverse events (unexpected side effects) after using a medical product, or other problems with any products that the agency regulates. Timely reporting allows the agency to take prompt action. There are a number ...