Topic: Consumer Complaints

Anthony & Sylvan Pools Agrees to Pay $180,000

Pool construction to change business practices, restructure contractsAnthony & Sylvan Pools will pay $180,000 under a settlement resulting from an investigation by the New Jersey Division of Consumer Affairs. The Ohio-based pool construction company also has agreed to change its business practices, according to Attorney General Paula T. Dow ...
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GAO: FCC must improve wireless industry oversight

<div id="subtitle">Federal Communications Commission must do more to protect wireless customers, GAO finds</div><div><p>Federal regulators receive tens of thousands of customer complaints about wireless services every year, but don't do enough to follow up or protect ...
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Successfully Resolve Customer Service Problems to Retain Customer Loyalty

It seems that as our technology improves, the business/customer relationship is declining. With online technical and sales support, the personal side of customer relations is not as prevalent. There is no longer any loyalty to a business and its products and services. This trend can cause a significant decrease ...
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Your Guide to Reporting Problems to FDA

Consumers play an important public health role by reporting to the Food and Drug Administration (FDA) any adverse events (unexpected side effects) after using a medical product, or other problems with any products that the agency regulates. Timely reporting allows the agency to take prompt action. There are a number ...
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